OPERATIONAL AND STRATEGIC
THE BEST SOLUTION FOR YOU,
YOUR EMPLOYEES, AND YOUR CUSTOMERS
STRATEGIC STAFF SCHEDULING
Staff scheduling is one of the most important management mechanisms of your organisation. That goes for strategic staff scheduling, as well as tactical and operational scheduling. Efficient staff deployment helps you reach your organisational targets and increase customer and employee satisfaction.
The workforce management process affects the entire organisation: optimisation has a significant impact and demands a careful approach. In addition, every sector and company has its own rules and usages, and these can also vary still even more by country. How do you achieve the best result?
SP-Expert is an innovative, flexible workforce management (WFM) solution that supports every aspect of your employee scheduling. From capacity planning to all types of scheduling and generating input for calculating salaries. Everything geared entirely to your company’s requirements, in an international context as well.
SP-Expert makes workforce management transparent and can easily be linked to your HR systems, production systems, and payroll applications. WorkforceIT supports you at every level when implementing SP Expert, no matter how complex. We advise, implement, and support. And we know what’s important to everyone involved, from the executive board and management, to HR, planners, and application managers.
TIME MANAGEMENT & TIME RECORDING
Count whatever you want, such as the number of hours worked and remaining holiday allowance, and display them in any unit you want (days, half-days, hours, frequency…) on screen and in reports. You can even manage time in real time.
Basic schedules, cyclical schedules, self-scheduling: everything is possible. Quickly calculate the cost price of staff scheduling and easily compare it to the initial and current scheduling. Identify policy or rule violations immediately.
AUTOMATIC SCHEDULING OPTIMISATION
An optimisation engine will automatically present you with the best staff scheduling, geared to the specific wishes of your organisation
FORECASTING/ CAPACITY PLANNING
Make undercapacity or overcapacity visible immediately, so you can anticipate it. Optimise your strategic and operational staff scheduling with historical data and a range of variables.
EMPLOYEE SELF SERVICE
Self-scheduling increases employee satisfaction. Involve employees in scheduling and communicate about it via their PC or smartphone. You determine how much influence they have.
MANAGEMENT INFORMATION & REPORTING
Generate all kinds of reports in minutes. You can create dozens of ready-to-use reports and create your own ad hoc reports. It is a simple matter of drag and drop.
SP-EXPERT THE BENEFITS
Preparing staff schedules will take you less time and cost you less money. Optimal scheduling will also allow you to hire in fewer external people.
Your people are in the right place and have the knowledge and experience they need to do their jobs well. That makes them more productive.
TRANSPARENCY & SURVEYABILITY
Tasks and shifts, staff scheduling, overcapacity, undercapacity, rule violations, all types of #balances#. All information about staff deployment is easy to review on screen.
INCREASED CUSTOMER SATISFACTION
The better your staff scheduling, the more satisfied your customers. They will not have to wait and will get the right information and service from experienced employees.
OPTIMAL STAFF SCHEDULING
Exactly enough employees with the right skills, at the right place, at the right time. Your staff capacity is optimally geared to the work you need done.
Your employees can review their schedules and ― if you want ― even influence them. That increases employee satisfaction and reduces absenteeism.